Employee Assistance Program (EAP)

Employee Assistance Program (EAP)

PG&E’s Employee Assistance Program (EAP) provides confidential counseling, support, referrals, and more to help you manage life’s demands at work and at home. Employees and their family members are each offered six sessions per six-month period, from January through June and July through December. The EAP, administered by Beacon Health Options, is available 24 hours a day, 7 days a week at no cost to you or your family members.

PG&E’s EAP upholds strict confidentiality standards. When you or your family member participates in any EAP service, involvement is treated confidentially in accordance with all state and federal laws and company policy. Your counselor will discuss confidentiality during the first session, and give you a Statement of Understanding that explains the EAP's policy in detail.


Employee Assistance Program (EAP) counselors are highly qualified and specialize in areas such as workplace and family issues. EAP counselors are committed to finding the most appropriate and affordable resources to help meet your needs and can help you determine if extended services (additional counseling, resources, specialized treatment) are covered under your health plan. PG&E’s EAP can help with:

  • Family and relationship problems
  • Workplace concerns
  • Alcohol and drug issues
  • Depression and anxiety
  • Stress at home or work

You and family members are eligible for up to six counseling sessions per six-month period with a licensed counselor at no charge to you. You may access the EAP over the phone, in person or on the web. It’s your choice.

Over the phone: Call 1-888-445-4436 to speak with an EAP counselor who can connect you to the right resource.

In person: Make an appointment to see an onsite EAP counselor (see EAP Contacts below) or call 1-888-445-4436 for a referral to a private practice counselor in your community. Family members can make appointments to see private-practice counselors.

Online: Go to the Achieve Solutions website.


In addition to confidential counseling services, the Employee Assistance Program (EAP) offers financial, legal and work/life services:


Certified financial advisors are available to assist you and your family members with savings strategies, debt reduction, and other financial challenges. A 30-minute consultation with a certified financial advisor is available at no charge.


Attorneys are available to assist with divorce, child custody, wills, probate, bankruptcy, and other legal concerns. A 30-minute consultation is available to you and your family members at no charge. In addition, if you need legal representation beyond the 30-minute consultation and you decide to hire the attorney, you will receive a 25% discount from the usual fee.

Work/Life Program Resources

Work/life resources are available to assist with childcare, adult care, adoption and other matters. For more information about the EAP's work/life resources, call 1-888-445-4436. Representatives are available to assist you 24 hours a day, 7 days a week.

Elder Care
PG&E understands how challenging it can be when you are responsible for the care of an adult loved one. Your EAP and Work/Life Program can:

  • Locate adult care experts in your area
  • Help you find someone to assess your loved one’s needs
  • Locate community services
  • Provide information on choosing a long-term care facility or nursing home
  • Find a local caregiver support group
  • Help you figure out how to manage financial issues and paying for care
  • Guide you in finding state and federal benefits your loved one is eligible for
  • Provide information on estate planning
  • Advise and support you in discussing difficult topics such as living wills and end-of-life care
  • Provide support, carry out research, and send referrals to meet all your caregiving needs

Parenting and Child Care
Parenting is both rewarding and challenging. Whether you’re a first-time mom or dad, or you already know the joys of parenthood, your EAP and Work/Life Program can:

  • Help you understand the birth process
  • Discuss ways to support your partner after the baby is born
  • Assist you during an adoption process
  • Help you plan for returning to work
  • Locate parent support groups and sibling resources
  • Suggest age-appropriate activities for you and your child, including help locating summer camps
  • Find father-friendly play groups
  • Suggest ways to become involved in your child’s education
  • Discuss ways to talk about difficult topics with teens
  • Connect you to your EAP for counseling and family support
  • Find day care options in your neighborhood

Autism ABA Benefits
Watching a young child grow can be a fun and exciting experience. However, concerns about developmental delays can sometimes lead parents to worry about autism-spectrum disorders. When autism-related disorders are suspected, early diagnosis and intervention can have a positive impact on the child and the family. To help, PG&E offers an Autism and Related Disorders benefit program. Click here to learn more.


You may access the Employee Assistance Program (EAP) over the phone, in person or on the Web. It's your choice.

Over the Phone – available 24 hours a day, 7 days a week
Call the EAP Hotline at 1-888-445-4436 to speak with a licensed professional who can connect you to the right resource.

In Person
Make an appointment to see an onsite EAP counselor or call 1-888-445-4436 for a referral to a private practice counselor in your community. Please refer to the EAP contact list below to find a counselor near you. Employees located outside of the EAP On-site Counselor areas listed below can call the EAP Hotline: 1-888-445-4436 to locate a counselor, or for a financial or legal consultation.

On the Web
Go to the EAP website for information and resources, including articles, interactive tools and community resources.

EAP Contact List

EAP Counselor, SAP, Area 1 – San Francisco
Arlene Reiss, PhD, MFT, CEAP

77 Beale Street, #2740
San Francisco, CA 94105
Tue (8:30 a.m.–3:15 p.m.), Wed (8:30 a.m.–5 p.m.), Thu (8:30 a.m.–3:15 p.m.)

Office: 415-973-1628
Cell: 415-261-7993
Fax: 415-973-7211

EAP Counselor Area 2 – East Bay
Sony R. Nathaniel, MFT

1850 Gateway Blvd., Room 7035
Concord, CA 94520
Wed (10 a.m.–5 p.m.), Thu (9 a.m.–1 p.m.), Fri (10 a.m.–2 p.m.)

Office: 925-459-6050
Cell: 209-629-4566
Fax: 925-459-7344

EAP Counselor, SAP, Area 2 – East Bay
Gerry Marcus, MFT, CEAP

1850 Gateway Blvd., Room 7035
Concord, CA 94520
Mon (8 a.m.–4 p.m.), Wed (8 a.m.–12 p.m.), Thu (8 a.m.–11:30 a.m.)

6121 Bollinger Canyon Rd, Z-2204
San Ramon, CA 94583
Tue (8 a.m.–5 p.m.), Wed (1 p.m.–4 p.m.)

Office: 925-459-3588
Cell: 707-319-9008
Fax: 925-459-7344

EAP Counselor, SAP Area 3 – San Jose and Central Coast
Rosemary Selby, PhD

111 Almaden Blvd., Room 205
San Jose, CA 95113
Tue (8:30 a.m.–4:30 p.m.), Thu (8:30 a.m.–4:30 p.m.)

Office: 408-282-7291
Cell: 650-867-6161
Fax: 408-282-7489

EAP Counselor Area 4 – Fresno
Kristin Marvin, PsyD

1455 East Shaw Ave.
Fresno, CA 93726
Wed (9 a.m.–12 p.m.)

650 O St.
Fresno, CA 93721
Fri (12 p.m.–4 p.m.)

Office: 559-263-5722
Cell: 559-421-9622
Fax: 559-263-7077

EAP Counselor, SAP, SAE Area 4 – Diablo Canyon and San Luis Obispo
Drew Washer, LCSW

DCPP, Building 109, Room 112
Diablo Canyon, CA 93424
Tue (8 a.m.–1 p.m.), Wed (1 p.m.–5 p.m.), Thu (8 a.m.–2 p.m.)

Office: 805-545-6897
Cell: 805-235-5788
Pgr: 805-545-4666 (PIN# 6897)
Fax: 805-545-3111

EAP Counselor Area 5 – Stockton and Yosemite
Roger Yates, MFT

4040 West Lane, Building 2
Stockton, CA 95204
Tue (6:30 a.m.–3:30 p.m.), Wed (10:30 a.m.–3:30 p.m.), Thu (8 a.m.–2 p.m.)

Office: 209-942-1542
Cell: 209-482-2033
Fax: 209-932-2517

EAP Counselor, SAP, Area 6 – Sacramento
Judith Boyd, MFT, CEAP

850 Stillwater Road, Room 2010
West Sacramento, CA 95605
Mon/Thu (7:30 a.m.–2:30 p.m.), Tue/Wed (11 a.m.–7 p.m.)

Office: 916-760-5382
Cell: 916-300-6859
Fax: 916-760-9898

EAP Counselor Area 6 – Chico/Redding
Gil Acosta, MFT

350 Salem Street
Chico, CA 95928
Wed (11 a.m.–5 p.m.)

3600 Meadowview Dr.
Redding, CA 96002
Thu (10 a.m.–2 p.m.)

Office: 530-894-4674
Cell: 530-209-6618
Fax: 530-365-4589

DOT Clinical Consultant
Judith Boyd, MFT, CEAP

850 Stillwater Road, Room 2010
West Sacramento, CA 95605
Mon–Fri (8:30 a.m.–4 p.m.)

Office: 916-760-5382
Cell: 916-300-6859
Fax: 916-760-9898

EAP Onsite Management
Athena Papadakos, PhD
Clinical Manager, Beacon Health Options

77 Beale Street, #2735
San Francisco, CA 94105

Office: 415-973-5229
Cell: 415-407-7169
Fax: 415-973-7211

Lara Ho
EAP Program Administrator

77 Beale Street, #2737C
San Francisco, CA 94105

Office: 415-973-8036
Fax: 415-973-7211

PG&E’s EAP is administered through Beacon Health Options. Those listed above are employees or contractors of Beacon Health Options.
EAP related steps, Documents and Resources TRAINING AND EVENTS

The EAP provides free trainings to workgroups on a variety of topics that include:

  • Coping with change,
  • Stress management,
  • Alcohol and drug education,
  • Preparing for retirement, and
  • How to take advantage of EAP services.
To request a training session, email Athena Papadakos, Beacon Health Options Clinical Manager. If possible, please provide the proposed training date, topic, location and estimated number of participants.