The Commuter Transit Program (CTP) is administered by HealthEquity | WageWorks. To enroll in the CTP or manage your account, log in to myPlans Connect and click on the HealthEquity | WageWorks box. Once you’re on the HealthEquity | WageWorks dashboard, select Enroll in Commuter and follow the steps to select the type of order you wish to place and months you want commuter benefits for. From there, you can place commuter benefit orders for any of the following.
Transit Passes or Tickets
When you order monthly public transportation passes or tickets, you can enjoy the convenience of automatic home delivery every month. HealthEquity | WageWorks will mail your pass in a plain business envelope, so be careful not to mistake it for junk mail.
If you order a smart card, such as the Clipper Card, HealthEquity | WageWorks will reload your account in the amount of your order before the start of each month.
HealthEquity | WageWorks Transit Commuter Card
You can order a HealthEquity | WageWorks Transit Commuter Card to pay for eligible commuting expenses. Funds from each month’s order will become available through the card on the 20th of the month before the benefit month.
Pay My Parking
This is the standard monthly option, which works well if you pay for a monthly parking space or permit. HealthEquity | WageWorks will pay your parking provider on your behalf in time for the start of each order month.
Review the Commuter Parking Options for more information.
HealthEquity | WageWorks Parking Commuter Card
If you pay for your parking with a debit or credit card, consider using the HealthEquity | WageWorks Parking Commuter Card instead. This card stores before-tax deductions from your paycheck, and allows you to pay parking operators with a credit card without the hassle of having to file a claim for reimbursement.
Review the Commuter Parking Options for more information.
Pay Me Back
If you don’t pay for parking on a monthly basis, or your parking garage doesn’t accept debit or credit cards, select this option. Park, pay, and then use Pay Me Back to get reimbursed.
Here’s how to use Pay Me Back:
- Log into myPlans Connect and click on the HealthEquity | WageWorks box.
- Once you’re in the HealthEquity | WageWorks dashboard, click on “Submit Receipt or Claim.”
- Complete the online process by following the step-by-step instructions.
- If you prefer to submit a Pay Me Back request by fax, email or mail, complete the Pay Me Back Claim Form and follow the instructions listed on the form.
- If your provider does not provide receipts (e.g., cash meters), follow the instructions to request a payment online.
Note that if you file a claim using Pay Me Back, all requests must be submitted within 180 days of payment.
Review the Commuter Parking Options for more information.
If you’d like to enroll or want more information about the HealthEquity | WageWorks Commuter Transit Program, log into myPlans Connect or call the PG&E Benefits Service Center at 1-866-271-8144 for assistance. Representatives are available Monday–Friday from 7:30 a.m.–5 p.m. to assist you.