Why take a health screening?
PG&E provides free and confidential annual health screenings to coworkers to help you determine if you are at risk for developing serious conditions like heart disease or diabetes. Untreated health issues like these can lead to safety incidents, kidney disease, and even stroke. Our annual health screenings give you the chance to act on your results to help you decrease any health risks you have. Only PG&E coworkers need to complete the health screening to earn your Health Account credits. We encourage your dependents to get an annual physical from their primary care physician to access their health information.
In addition to gaining valuable health information, you’ll earn $250 for single coverage or $500 for family coverage for your Health Account. You’ll also have the option to test tobacco-free or complete a tobacco cessation program to earn an additional $250 for single coverage or $500 for family coverage. These credits can be used for eligible medical expenses, glasses, or contacts, and even braces or Invisalign. Your health account credits carry over year to year if you are enrolled in a PG&E medical plan. And, if you qualify for PG&E retiree medical, your credits will be available to you in retirement.
There are four options to obtain a health screening through Quest Diagnostics. To complete any of the below options, log in to the Quest Diagnostics website. Returning participants log in with existing username and password. New users – create an account. Registration Key: PG&E2023.
Option 1: Schedule a Patient Service Center (PSC) appointment
Option 2: With a Physician, including at a PG&E Health Center (Oakland, Fresno, and San Carlos)
Option 3: On-site Health Screening Event (select locations only)
Option 4: Request a Self-Collection kit
If you have any questions about your health screening, please visit https://my.questforhealth.com/mobile/info/contact-us and submit a Contact Us online form or call 1-866-271-8144, option 1 and then option 3 Monday through Friday, 5 a.m. to 6:30 p.m. and Saturdays 5:30 a.m. to 2:00 p.m. Pacific time.
Health screening FAQs
Do I have to complete a health screening?
No, participation in the health screening is completely voluntary. If you don’t want extra Health Account credits, you don’t need to participate.
Who sees my health screening results?
Only you see your individual results like weight, Body Mass Index (BMI) and blood pressure when you log onto the
Quest portal. Your results are there to help you learn more about your health, not to determine your eligibility for benefits or employment. There is no pass or fail with a health screening.
Will my health screening results be shared with PG&E?
No, PG&E never sees your individual results. While Quest provides a high-level report of the average values for the entire population, individual results obtained at a health screening are protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA). This means Quest cannot share your individual results with PG&E or any insurance company. View the
Notice Regarding Wellness Program for more information.
How do I track my health screening credits?
Anthem Members:
- Log in to your myPlans Connect Account, then log into your Optum Financial account by selecting access your Health Account in the Your Health Insurance section, or
- Log in via your Optum Financial mobile app
Kaiser Members:
- Log in to your Kaiser Account > Coverage & Costs > Health Payment Account, or
- Log in via the Kaiser Balance Tracker mobile app
What can I use the health screening credits for?
The additional credits you receive for completing your health screening and testing tobacco-free or completing the tobacco cessation program are combined with the Health Account credits PG&E provides you every year. You can use these credits for any eligible Health Account Plan expense – including dental and optometry visits, prescription glasses or contacts, braces and more. Learn more by reviewing
How the HAP and Health Account Work Together.
Should I fast for the health screening?
The health screening does not require fasting. However, if you would like to obtain a fasting value for items such as glucose and cholesterol, you may fast for eight to ten hours prior to your appointment. Note that all participants should drink plenty of water, and try to avoid caffeine, tobacco, and sugar prior to your screening.
How else should I prepare for my health screening?
- Check your past results to compare with this year’s.
- Drink plenty of water and try to avoid caffeine, tobacco, and sugar prior to your screening.
- Wear loose fitting clothing and shoes that are easily removable.
- Allow 30 minutes to complete your screening.
What do I have to do if I’m pregnant?
If you are currently pregnant, you must contact Quest Diagnostics to obtain a Physician Affidavit Waiver form to receive a pass for your screening requirement. You must submit this form to your physician to complete and return to Quest Diagnostics. Once received, Quest Diagnostics will process and appropriately award your credit.
Please contact Quest Diagnostics by phone at 1-866-271-8144, option 1 and then option 3, Monday through Friday, 5 a.m. to 6:30 p.m. and Saturday 5:30 a.m. to 2:00 p.m. Pacific time.
What will be measured at the health screening?
Onsite screenings will consist of a non-fasting finger stick to measure total cholesterol, high-density lipoprotein (HDL), cardiac risk ratio (TC/HDL), and glucose. Body composition (height, weight, body mass index, and waist circumference) and blood pressure will also be measured. In addition, you can elect to have a tobacco screening via oral swab.
Quest Diagnostic Patient Service Center (PSC) screenings will consist of a non-fasting blood draw (venipuncture) screening to measure total cholesterol, high-density lipoprotein (HDL), cardiac risk ratio (TC/HDL), glucose, and cotinine. Body composition (height, weight, body mass index, and waist circumference) and blood pressure will also be measured. The venipuncture screening consists of 2-3 vials of blood and includes the cotinine (tobacco) screening.
Self-Collection materials consist of you collecting your own screening specimens using the QcardTM Dried Blood Spot method. This consist of a non-fasting finger stick to measure total cholesterol, high-density lipoprotein (HDL), cardiac risk ratio (TC/HDL), and glucose. Follow the directions in your kit and return both Qcards to complete your health and tobacco-free screening.
What does the oral swab test?
The oral swab for the tobacco-free test is used only for the cotinine (tobacco) screening and is immediately disposed of using appropriate biohazard disposal methods. Quest does not store, share, or run any additional testing on the oral swab or finger stick screening.
What is BMI?
BMI, or Body Mass Index, is a calculated formula applied to height and weight. It’s one of the many indicators that determine the risk of developing chronic diseases like heart disease, cancer, or diabetes.
Is my BMI and weight accurate even if I'm wearing clothing at the health screening?
Yes, your BMI and weight are accurate even when you’re wearing clothing during your health screening. Keep in mind, your weight will fluctuate throughout the day with food, drink, sodium, and activity. Clothing adds a small amount to your total weight, but Quest’s onsite team accounts for this and has standard weight deductions to help make sure your BMI is calculated correctly.
Why is my blood pressure reading different than my normal blood pressure reading?
Your blood pressure reading at the health screening may be different than at the doctor’s office because your blood pressure is affected by everyday activities. Your blood pressure results could be impacted if you rushed to the health screening, drank caffeinated beverages, or experienced excitement or stress prior to the health screening. If you’re concerned about any differences in your blood pressure readings, you should follow up with your doctor.
